SAP yet again sets the standard in shopper support innovation, with SAP for Me regarded for its AI-driven features, individualized user experience, and seamless support services. Very pleased to generally be honored from the ASP!
Since’s sorted, then what about a strategy of motion to ensure you’re protected for following time? Fairly simply, our Support Deals are there to shield you and avoid any SOS calls. We grow to be an extension of you and also the workforce, your own personal IT support Office on connect with and ready to go.
A nicely-documented situation superior facilitates processing and will save time Find out more in regards to the Get Support software.
Accessibility a number of support channels to assist you resolve your issue in the simplest way feasible. All of the support channels are built-in into the appliance, making use of artificial intelligence (AI) algorithms to counsel the most beneficial channel to resolve your problem.
Scheduled appointments have to have a minimum of 24 hrs recognize to allow engineers to organize to the session.
Prescriptive steering potential customers you in the knowledge, competencies and written content to beat issues and undertake new merchandise and functions.
Ask for a distant services with your behalf, and make sure all conditions, to make certain a profitable provider reserving
Greatly enhance effectiveness with our ChatGPT integration, enabling agents to quickly detect options and craft responses with no leaving the interface.
The SAP Down load Manager is a free of charge Instrument that means that you can down load several files concurrently, or to plan downloads to run at a later on check here position in time. Application located in your down load basket is seen in the SAP Obtain Supervisor.
The applying restructures and automates processes when providing vast-ranging and fast visibility of belongings, tools and gear data about its full lifecycle.
If you end up picking a person of those solution areas to program a session after which you can reference another merchandise place that is not during the checklist, the session are going to be converted to an everyday written scenario.
trending information which indicates in real-time which KBAs/SAP Notes are common with our prospects.
The carousel underneath shows lots of the possibilities obtainable and may hyperlink you to the right place - all part of your cloud membership and/or maintenance agreement.
SAP will not improve charges for present SAP Organization Support contracts during the initial interval one and initially renewal period of time 2.3 Once the deal is out on the Preliminary cost lock SAP might increase the support selling price by CPI on yearly foundation, subject matter to contract conditions.